CA Parts Sales Associate - Counter Job at RWC International LTD, San Fernando, CA

ODVXU3JlNmQ2UzZOQjFEUWhqOWxXN0JZRlE9PQ==
  • RWC International LTD
  • San Fernando, CA

Job Description

Job Description

Job Description

Looking for a long-term career in a high demand industry with a great career path for growth? We offer many different opportunities depending on your background and experience level. RWC International is a proven leader in the truck and bus service and repair industry. RWC is a family-owned company that cares and we offer competitive wages, paid time off & holidays, full health benefits and a 401k match. We value what makes a family successful: commitment, compassion, hard work and a desire for each other to succeed. No matter your level when you join us, we want to help you grow.

POSITION OVERVIEW

The Parts Sales Associate is charged with handling customer parts needs including telephone and direct contact at the parts counter. Achieving assigned parts department sales and inventory objectives and maintaining high levels of customer satisfaction, while following RWC International, Ltd. policies and procedures.

DUTIES & RESPONSIBILITIES

Direct sales to customers

Handle customer inquiries and parts needs on the telephone and at the parts counter.

Maintain parts inventory, parts displays, and reference materials.

Respond to customer inquiries and needs for parts including telephone inquiries and direct contact at the parts counter.

Identify customer parts needs.

Recommend requested parts as well as additional parts to support the customer needs.

Handle customer questions/problems and respond effectively to customers.

Explain the functions, features, and benefits of International and other stocked parts.

Negotiate key sales issues and handling objections as appropriate.

Close and secure the order.

Locate and provide the parts to the customer.

Handle parts returns and including warranty processing.

Complete sales transaction.

Follow all policy requirements when processing cash, check, warranty, and credit card transactions.

Develop positive working relationship with key customer personnel and co-workers.

Maintain professional appearance.

Salary range for Parts Sales Associate (depending on role and experience level) can range from $18.00-$30.00/hour.

ACTIVITY AND KNOWLEDGE REQUIREMENTS

Employee safety is a prime concern of RWC. This position is not a safety sensitive position (unless forklift operation is required in your location) and may fall under the requirements of the RWC Drug and Alcohol policy.

  1. Bilingual skills preferred.
  2. High degree of product and technical knowledge
  3. Must be a team player with a strong sense of commitment to the customer.
  4. Must be self-motivated and have strong verbal and written communication skills.
  5. Must conduct his/herself in a professional manner
  6. Have the ability to work other shifts to cover vacations or sick days.

Must be able to successfully pass a background check and a pre-hire drug and alcohol test.

M/F/V/H

Job Tags

Holiday work, Shift work,

Similar Jobs

Legion Technologies

Senior Consultant Job at Legion Technologies

 ...Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trustPolished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills... 

Hmong College Prep Academy

High School Special ED Teacher Job at Hmong College Prep Academy

 ...Title I Charter School that serves students through a school-wide plan for instruction that is focused on the needs of at-risk students. The High School Special Education Teacher is Responsible for instructing High school elementary special education students from... 

South Texas Radiology Imaging Centers

CT Scan Technician Job at South Texas Radiology Imaging Centers

 ...diversity and inclusion thrive? Submit your application for our CT Scan Technician opening with South Texas Radiology Imaging Centers...  ...necessary surgical history of patients prior to exam. Documents in information systems upon completion of procedures; always documents... 

TRACE Inc.

Quality Control Inspector Job at TRACE Inc.

 ...Position: Quality Control Inspector Salary: $18.20/Hour Job Overview Trace Inc. is a Military Contractor and has been in business since 1993. We are currently located on 19 different Military Bases throughout the nation. In... 

Eaton County Health & Rehabilitation Services

Certified Nursing Assistant - seasoned or no experience Job at Eaton County Health & Rehabilitation Services

 ...starting pay is $18 and we honor years of experience in our pay range up to $22 per hour. We...  .../Sun shifts. We are a 5-Star Skilled Nursing Facility. We are known for the excellent...  ...tuition for the Certified Nursing Assistant Training Program. Our paid in-house On-the...