Girls Auto Clinic (GAC) is a revolutionary auto repair shop dedicated to educating and empowering women through their vehicles. We hire and train women mechanics, provide top-tier automotive repair services, and create an inclusive, welcoming environment for customers.

As we continue to grow our award-winning and highly-reviewed auto repair shop, we are looking for a General Manager to oversee operations, customer experience, and community engagement while leading our team to excellence. 

We need a highly organized, people-oriented, and mission-driven leader to step into a pivotal role at Girls Auto Clinic. The ideal candidate is passionate about business operations, customer service, sales growth, and community engagement . This person thrives in a fast-paced environment, communicates effectively, and has a strong understanding of financials, operations, and leadership.

Most importantly, we are looking for a true Philly/Delco person —someone who loves this city, understands its culture, and wants to see Girls Auto Clinic become a staple Philadelphia brand . We want GAC to be a Philly/Delco institution —celebrated, recognized, and deeply connected to the people and businesses of this city. If you are passionate about Philly and want to help make GAC a household name here, we want to meet you.

• Manage all aspects of the business, including operations, HR, sales, and financial performance.
• Maintain KPIs and business goals , reporting progress to the owner regularly.
• Track, analyze, and report on sales, expenses, and financial goals to increase revenue and control costs .
• Oversee employee scheduling, payroll, hiring, onboarding, and performance management .
  

• Oversee customer service strategy to maximize customer satisfaction including communications across in-shop, phone, text, and email.
• Improve customer retention through strategic marketing initiatives.
• Create or enhance customer services and experiences to drive additional revenue.
• Work with marketing teams to develop campaigns that drive traffic and sales.
  

• Represent Girls Auto Clinic at community events , trade shows, and networking functions.
• Build relationships with women auto techs, trade schools, and organizations that support women in automotive .
• Partner with local businesses, media, and influencers to increase brand visibility.
• Oversee social media engagement, collaborations, and PR efforts .
  

• 5+ years of experience in business operations, management, sales, or customer service (preferably in the automotive industry).
• Strong understanding of finance, operations, marketing, and HR .
• Excellent leadership skills with experience in managing teams and driving performance .
• Passion for women’s empowerment and community engagement .
• Highly organized, self-motivated, and detail-oriented .
• Ability to problem-solve, multitask, and adapt in a fast-paced environment .
• Strong verbal and written communication skills .
• Proficiency in CRM software, Point of Sale systems, and Microsoft Office/Google Suite .

• Be part of a mission-driven, award-winning company that’s changing the automotive industry for women.
• Work in an empowering, inclusive, and innovative environment .
• Lead a high-performing, passionate team dedicated to customer service and business growth.
• Competitive salary with growth potential and performance-based incentives .
• Girls Auto Clinic is well on its way to becoming a staple business and brand in the Philadelphia area —joining us now means you’ll play a key role in shaping our legacy and making GAC as iconic as Philly’s most celebrated businesses.