Veterinary Clinic Assistant Job at PetIQ, Lakewood, WA

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  • PetIQ
  • Lakewood, WA

Job Description

Job Description

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

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We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

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Job Overview

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  • Collect payment, dispense and label medication, and review discharge paperwork with pet parents
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  • Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping
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  • Collect and prepare blood and fecal samples for laboratory testing
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  • Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure
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  • Make recommendations for services and products to every pet, every time, based on the pet’s lifestyle and an understanding of canine and feline diseases
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  • Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
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  • Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
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  • Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
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  • Provide customer service to pet parents by answering questions and assisting them through the clinic process
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  • Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
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  • Scan pets for microchips
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  • Prepare canine and feline vaccines
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  • Establish and maintain effective relationships with pet parents and partners
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  • Other duties as assigned 
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Minimum Qualifications:

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  • Must be 18 years of age or older 
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  • Valid driver’s license 
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  • Must be able to work weekends, varied weekdays and times, occasional overnights 
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  • Reliable transportation to and from work 
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  • Present professional appearance and positive conduct
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  • Punctuality and dependability highly valued
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  • Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle.
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  • Some outdoor clinic work and activities may be necessary 
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  • Must be able to work for prolonged periods of time in the field, including 12–14-hour days 
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Education Requirements:

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  • High School Diploma or equivalent required 
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Preferred Qualifications:

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  • Previous customer service sales experience
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  • Navigate computer software (iPad, Bluetooth devices and more) 
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  • Strong organizational, problem-solving, and analytical skills 
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  • Ability to work within a team to meet team goals and objectives 
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  • Comfort level in approaching host location’s customers to educate about our clinics 
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  • Ability to adapt to changing priorities 
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Physical Requirements:

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  • Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
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  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
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  • Must be able to lift and carry up to 50 lbs.
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Job Tags

Local area, Outdoor, Night shift, Weekend work, Weekday work,

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